Privacy Policy
How BresBet UK collects, uses, and protects your personal information
Privacy Policy Agreement
BresBet UK ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bresbet-uk.com and use our services. By using our Platform, you consent to the data practices described in this policy. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
BresBet UK collects various types of information to provide and improve our services. We collect information you provide directly, information collected automatically, and information from third parties.
Personal Information You Provide
When you register for an account, make deposits, or contact us, you may provide:
- Full name, date of birth, and gender
- Email address and telephone number
- Residential address and postcode
- Payment information (card details, bank account, e-wallet information)
- Government-issued identification documents for verification
- Source of funds documentation
- Communication preferences
Automatically Collected Information
When you access our Platform, we automatically collect:
- IP address and device information (device type, operating system, browser)
- Pages visited, time spent, and navigation patterns
- Referring website addresses and search terms
- Betting activity, preferences, and transaction history
- Location data (with your consent)
2. How We Use Your Information
BresBet UK uses the information we collect for various purposes to provide, maintain, and improve our services. We process your data based on contractual necessity, legal obligations, legitimate interests, and your consent.
Account Management
Creating and managing your account, processing transactions, and providing customer support
Legal Compliance
Age verification, KYC, AML checks, and regulatory reporting requirements
Service Improvement
Analysing usage patterns to enhance our Platform and user experience
Marketing
Sending promotional materials and offers (with your consent)
Specific Uses
- To verify your identity and prevent fraud
- To process your bets, deposits, and withdrawals
- To comply with UKGC licensing requirements
- To implement responsible gaming measures
- To respond to your enquiries and provide support
- To send you important service notifications
- To personalise your experience and recommend relevant content
- To detect and prevent security threats
3. Data Sharing and Disclosure
BresBet UK does not sell your personal information. We may share your information with trusted third parties who assist us in operating our Platform and providing our services. All third parties are contractually obligated to protect your information.
Third Parties We Share Data With
- Payment Processors: To process your deposits and withdrawals securely
- Identity Verification Services: To verify your identity and age
- Regulatory Authorities: UKGC and other bodies as required by law
- Fraud Prevention Services: To detect and prevent fraudulent activity
- GamStop: For national self-exclusion verification
- Cloud Service Providers: For secure data storage and hosting
- Analytics Providers: To understand how our Platform is used
- Law Enforcement: When required by law or to protect our legal rights
4. Data Security
BresBet UK implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. We take data security seriously and continuously improve our security practices.
SSL Encryption
256-bit SSL encryption for all data transmission
Access Controls
Strict access controls and authentication measures
Firewalls
Advanced firewall and intrusion detection systems
Regular Audits
Regular security assessments and penetration testing
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
5. Cookies and Tracking Technologies
BresBet UK uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
- Essential Cookies: Required for the Platform to function properly (login, security, transactions)
- Performance Cookies: Help us understand how visitors interact with our Platform
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our Platform. For more information, please see our Cookie Policy.
6. Your Rights Under UK GDPR
Under UK data protection laws, you have various rights regarding your personal information. BresBet UK is committed to respecting and facilitating these rights.
Your Data Rights
- Right of Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal information for certain purposes
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent
- Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month as required by law.
7. Data Retention
BresBet UK retains your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined based on:
- Legal and regulatory requirements (UKGC requires retention for minimum 5 years after account closure)
- Active account status and ongoing service provision
- Financial record-keeping requirements
- Dispute resolution and legal claims
- Fraud prevention and security purposes
When your information is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies and applicable laws.
8. International Data Transfers
BresBet UK may transfer your personal information to countries outside the UK. When we do so, we ensure that appropriate safeguards are in place to protect your information, including:
- Transfers to countries with adequate data protection laws
- Standard contractual clauses approved by the UK Government
- Binding corporate rules for intra-group transfers
- Your explicit consent where appropriate
9. Changes to This Policy
BresBet UK may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our Platform with a new "Last Updated" date and, where appropriate, by sending you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Platform after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:
Contact Details
- Email: [email protected]
- Live Chat: Available 10am-10pm on our Platform
- Website: bresbet-uk.com
For complaints regarding data protection, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Frequently Asked Questions
Common questions about privacy and data protection at BresBet UK
You can request a copy of your personal data by contacting our support team at [email protected]. We will provide your data within one month of receiving your request, as required by UK GDPR.
You can request account deletion by contacting support. However, we are legally required to retain certain information for a minimum of 5 years after account closure for regulatory compliance. Data not required for legal purposes will be deleted.
You can opt out of marketing communications by clicking the "unsubscribe" link in any marketing email, updating your preferences in your account settings, or contacting our support team. Note that we may still send you important service-related messages.
BresBet UK uses 256-bit SSL encryption for all data transmission. Payment information is processed by PCI-DSS compliant payment providers. We do not store full card details on our servers.
We share data only with trusted partners who help us provide our services (payment processors, verification services) and as required by law (regulators, law enforcement). We never sell your personal data to third parties for marketing purposes.
