Responsible Gambling
At Bresbet, we believe that betting should be an enjoyable, exciting form of entertainment. We are deeply committed to ensuring that our platform remains a safe environment for everyone. Your wellbeing is our priority, and we recognise that for some, gambling can stop being fun and start to become a problem.
We take our social responsibility seriously. We are committed to providing you with the tools, information, and support necessary to stay in control of your betting. Whether you are a casual bettor or a seasoned fan, we encourage you to use this page to understand how to manage your activity responsibly.
Staying in Control
Maintaining control is the foundation of a positive betting experience. Gambling should never be viewed as a way to make money or recover losses. To help you keep your betting balanced, we encourage all our players to adopt the following habits:
- Set a Budget: Only bet what you can afford to lose. Treat any potential spend as a cost of entertainment, not an investment.
- Time Management: Keep track of the time you spend on our site. It is easy to lose track when you are caught up in the excitement of a match.
- Understand the Risks: Familiarise yourself with how our games and betting markets work, including the odds and the nature of the events you are wagering on.
- Don't Chase Losses: Trying to win back money you have lost is a common sign of developing a gambling problem. Accept that losses are a part of the activity.
- Stay Clear-Headed: Never gamble when you are under the influence of alcohol or other substances, or if you are feeling distressed, stressed, or low. Your judgment can be easily impaired in these states.
- Balance Your Life: Ensure that betting is only one small part of your life. Maintain your other hobbies, social interactions, and responsibilities.
Our Responsible Gambling Tools
We provide a range of tools designed to help you stay within your personal limits. We encourage you to review these features and apply them if you feel you need extra structure around your betting habits.
Deposit Limits
You can set daily, weekly, or monthly limits on the amount of money you deposit into your account. Once you reach your chosen limit, you will be unable to deposit further funds until the period expires. We recommend setting these limits as soon as you open your account.
Time-Outs (Cooling-Off)
If you feel that you need a short break from our platform, you can initiate a cooling-off period. This allows you to restrict access to your account for a specific duration — typically ranging from 24 hours to six weeks. During this time, you will not be able to log in or place bets, giving you the time and space to step away.
Self-Exclusion
If your gambling is becoming a cause for concern and you need to take more significant action, we offer a comprehensive self-exclusion service. Self-exclusion allows you to block access to your account for a longer, more permanent period, typically starting from six months up to several years.
Once you request self-exclusion, we will take all reasonable steps to:
- Prevent you from placing any further bets.
- Close your account for the duration of the exclusion.
- Remove you from our marketing databases so you no longer receive promotional materials.
We strongly encourage you to also consider registering with GAMSTOP. This is a free, national service that allows you to self-exclude from all online gambling companies licensed in Great Britain.
How to Tell if You Have a Problem
Gambling can affect anyone, regardless of age, background, or social status. It is important to be honest with yourself about your habits. Ask yourself the following questions:
- Have you ever missed work or education to gamble?
- Do you gamble to escape a boring or unhappy life?
- When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone?
- Have you ever lied to cover up the amount of time or money you have spent gambling?
- Have you lost interest in your family, friends, or hobbies due to gambling?
- After losing, do you feel you must try and win back your losses as soon as possible?
- Do arguments, frustrations, or disappointments make you want to gamble?
- Have you felt depressed or suicidal because of your gambling?
If you answered "yes" to any of these, you may be experiencing gambling-related harm. Please know that you are not alone, and help is available.
Seeking Help and Support
If you or someone you know is struggling, reaching out for professional advice is the most important step. There are several dedicated organisations in the United Kingdom that provide free, confidential support 24/7.
- The National Gambling Helpline: Managed by GamCare, the helpline is available 24/7 to provide confidential advice and support for anyone affected by gambling. You can call them free on 0808 8020 133.
- GamCare: This organisation offers a variety of support services, including one-to-one counselling, a vibrant online community forum, and live chat features. They can help you understand your situation and guide you toward recovery.
- BeGambleAware: This is the leading authority on providing information to help people make informed decisions about their gambling. Their website provides extensive resources, tools, and links to treatment providers.
- Blocking Software: You may wish to install software that blocks access to gambling websites on your devices. Examples include Gamban, BetBlocker, or Gamestop’s blocking resources. Many major UK banks also offer the ability to block gambling transactions directly through their mobile banking apps.
If you are currently in an emergency or crisis, please contact your local emergency services by dialling 999 or visit your nearest A&E department.
Protecting Minors
At Bresbet, we strictly adhere to the legal requirements set by the UK Gambling Commission. We do not permit anyone under the age of 18 to open an account or place a bet.
We employ rigorous age verification processes to ensure that all customers are who they say they are. However, we also encourage parents and guardians to take proactive steps to prevent minors from accessing gambling sites:
- Keep your login details and passwords secure and never share them.
- Do not leave your devices logged into your betting account unattended.
- Use filtering software to restrict access to gambling websites on shared computers, tablets, or smartphones.
- Monitor your children’s internet activity.
If you have concerns about underage access, please contact our support team immediately so that we can take the necessary steps to secure the account.
Our Commitment
Bresbet is committed to the principles of social responsibility as defined by the UK Gambling Commission. We invest in staff training to ensure our team can identify markers of harm and provide the right support when a customer needs it. We also use data-driven systems to monitor for potential issues, allowing us to interact with customers early if we notice signs of distress or out-of-control betting.
We are here to support you. If you have any questions about the tools mentioned here, or if you simply need someone to listen, please do not hesitate to reach out to our dedicated support team. Remember, your health and peace of mind are always more important than a bet.